Shipping Information
We carefully pack and dispatch all orders to ensure your Bush Skincare products arrive safely. Orders are processed within 1–3 business days (excluding weekends and public holidays).
Shipping times may vary depending on your location and selected shipping method. Once your order has been dispatched, you will receive a confirmation email with tracking details where applicable.
Please note that delivery timeframes are estimates only and may be impacted by courier delays outside of our control. If you have any questions about your order or shipping, our team is always happy to assist.
Payment Information
We offer a range of secure payment options for your convenience, including major credit and debit cards and other trusted online payment methods available at checkout.
All payments are processed securely, and your personal and payment details are protected using industry-standard encryption. Bush Skincare does not store or have access to your full payment information.
Payment must be received in full before orders are dispatched.
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know via filling out the form at the returns portal and we'll do our best to work with you to make it right.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are handcrafted in Currumbin, Gold Coast. We carefully select our suppliers to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.